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    Introducing the

    Future

  • Our CMS

    Your Store

Our Core Values

When organisations work well it's often due to emotional maturity and integrity, which together enable self-discipline, right thinking and positive actions. Compassion helps LiveLink to sustain people, and to foster a culture of cooperation and mutual support. Compassion is the bedrock of tolerance and understanding, which governs the effectiveness of internal and external communications and team-working towards a common goal.

  • Respect for our clients: We aim to listen to our clients and to strive for excellence in all that we do, so that we meet their needs and exceed their expectations
  • Respect for our colleagues: We aim to develop an effective and highly motivated team by creating a safe, constructive workplace in which we value intelligence, diligence, diversity and teamwork
  • Respect for our company: We aim to utilise company resources efficiently and to be accountable for the way our actions reflect on LiveLink’s reputation
  • Respect for our community: We aim to support the wider community through being responsible citizens who care for our environment and contribute positively to society

LiveLink’s Mission Statement is:

LiveLink's vision is to be a market leader in the photo imaging industry, providing unique Instore and Online services. We deliver simple, smart and flexible solutions that appeal to all and are the best value for retailers. Customer satisfaction is achieved by cultivating excellence in LiveLink's team.


Would you like to become a member of the team?

More photos have been taken this decade than in the rest of history! Rapid advances in mobile technology mean that over a trillion pictures are captured each year. We help the photo industry stay ahead of the game.

LiveLink is looking for talented people to work with us to build solutions for some of the world’s biggest brands, and millions of their customers. Over the last 12 years, we’ve grown a diverse client base that ranges from individual store owners, through high street chains to massive global corporations. Although we’re based in the UK, our core clients are also located in Ireland and North America..

Why you should join us

  • We love developing technology, utilizing Open Source projects as the foundation for our systems
  • We have an open, honest and transparent culture
  • We empower people to make decisions with impact
  • We are open to change in our processes,techniques and skills
  • We have a smart, motivated and supportive team
  • We value learning, agility and feedback

Our team finds creative and innovative ways to solve complex hardware and software problems for our clients. We keep development cycles fast, adapting as we go along, and investing in a culture of discovery and continual feedback.

LiveLink is looking for individuals committed to learning more of their trade, and supporting each other’s growth in the process. We still have a startup-like culture of openness to ideas and opportunities for talent to be put to good use... plus a market-tested and profitable product line. So we like to think we have the best of both worlds.

You will join around 80 of us, based in comfortable, freshly renovated offices located in a conservation area in Hampshire. Trains to Chichester, Southampton, Brighton and London are a 5 minute walk away, and we are also a 15 minute walk to the sea. We’ve got all the usual suspects; breakout areas, a games room and free on-site employee parking. And plenty of the more unusual suspects; a sizeable garden, fitness suite, company yacht, a plethora of musical instruments, modern kitchens, a host of the latest gadgets, opportunities for sporting enthusiasts, copious nerf guns and much more. Plus a 1Gbps fibre connection... we take our technology very seriously!

To make a long story short, we’ve grown a place where we love working, and we think you will too.

We may need you in the future. Register your interest for...

What you’ll be doing

  • Continuing the development of our ordering platforms (Rails) and associated technologies (Ruby)
  • Developing features and fixing bugs
  • Providing backup consultation on tricky client support issues affecting development
  • Feeding customer requirements into the development process and providing projected timescales

You should apply if...

  • You are fluent in Ruby and its associated frameworks, with many years commercial Rails experience
  • You are highly experienced at building top quality, robust products for technologies across the stack
  • You are adept at creating reliable, well-tested systems, with excellent UI design
  • You enjoy and are proficient in a wide range of software that interacts efficiently with RoR
  • You have complete familiarity with Agile development practices
  • You have proven skills in OOD patterns and a deep understanding of TDD, BDD and testing strategies
  • You are passionate about cutting edge technology, particularly Open Source projects
  • You enjoy using your expertise to solve problems and automate responses for recurrent issues
  • You thrive in a culture of code review and the challenge of innovating in a fast-paced market
  • You have significant experience with Git, Linux, HTML, CSS and SQL unit testing Rails applications... as well as excellent skills utilising Javascript

It’s a bonus if you have...

  • jQuery & Prototype
  • Contributing to open source projects
  • C and Ruby extensions
  • GTK+ 2 & Clutter
  • SVG & Cairo
  • UX
  • ICC profiles & colour theory
  • Server configuration and planning
  • PCI compliance
  • Touchscreen interfaces

The perks

  • £45,000 - £75,000 commensurate with skills and experience, maybe more for an exceptional candidate
  • 28 days paid holiday (including Bank Holidays) rising by a day each year to 31 days after 3 years service
  • A generous bonus scheme to reward your contribution to the success of LiveLink, paid at Christmas
  • 4% contributions towards the NEST pension scheme
  • Membership of a Health and Wellbeing support scheme (& Medical Insurance for senior employees)
  • Childcare Vouchers and membership of a Ride2Work scheme (discounted bicycles)
  • A healthy social calendar
  • Learning and development opportunities, both internally and externally

Next step

Applications should consist of a one page covering letter explaining how you fulfil the role above and describing an interesting technical project or problem that you've worked on recently. Email this with your full CV and a link to a GitHub account in the form of attachments ONLY. Please use the form or link below to apply.

Technical Support Agent

What you’ll be doing

  • Communicating with end users of some of the busiest photo websites in the world via phone/email
  • Troubleshooting (and solving!) IT problems for our clients and replying to their enquiries/feedback
  • Escalating detailed reports of only the most complex problems to our software teams for resolution

You should apply if...

  • You are highly computer and Internet literate with previous experience of IT problem solving
  • You have proven experience in a technical helpdesk role and excellent communication skills
  • You have significant knowledge of scripting (such as Bash) and utilising Linux technologies
  • You enjoy discovering how to make the most of Open Source software
  • You have a proven ability to work independently as well as part of a team

It’s a bonus if you...

  • Have experience of coding, especially Ruby on Rails
  • Are happy to work shifts which might, for instance, be 08:00 - 16:30, 12:30 - 21:00 or 15:30 - 00:00 and the occasional Sunday (all our TS Agents work some Saturdays and Bank Holidays on a rota basis)
  • Have worked within the digital imaging industry

The Perks

  • An annual salary of £17,000 - £20,000 (depending on ability) for the equivalent of a 40 hour week
  • 28 days paid holiday (including Bank Holidays) rising by a day each year to 31 days after 3 years
  • A generous bonus scheme to reward your contribution to the success of LiveLink, paid at Christmas
  • 4% contributions towards the NEST pension scheme
  • Membership of a Health and Wellbeing support scheme
  • Childcare Vouchers and membership of a Ride2Work scheme (discounted bicycles)
  • A healthy social calendar
  • Learning and development opportunities, both internally and externally

Next step

Applications should consist of a one page covering letter explaining how you fulfil the role above and describing an interesting customer service project or technical problem that you've worked on recently. Email this with your full CV and a link to a GitHub account (if you have one) in the form of attachments ONLY to:

recruitment@livelinktechnology.net

Apply Now